| |
What Kind Of Support Can You Expect?
When using EmailUnlimited, we will always be there to
help you getting it to run. We offer support via email,
online chat as well as us via our toll-free-number
1-866-EMAILUN and usually respond to each support
inquiry within a few hours.
Our office hours are
generally between 8:00 AM - 6:00 PM Eastern Time.
During your Standard or
Professional Plan, the
following free support is included:
| Plan |
Free
Email Support |
Free Toll-free Phone
Support |
| Standard
Plan |
0.5
hours/month |
0.5 hours/month |
| Professional
Plan |
1 hour/month |
1 hour/month |
In addition to answering
technical questions, we also provide the following
additional services on a fee basis:
| Item |
Description |
Fee |
|
|
|
EmailUnlimited Walk-Through |
We walk
you through the complete setup of EmailUnlimited via phone or chat,
regardless if you have bought a version of EmailUnlimited or not.This
will cover the main features of EmailUnlimited, such as setting up
announcement lists, follow-up auto responder and data extraction as well
as sending personalized mailings.
|
$60.00 |
|
Consulting |
Need help
with your email campaign or automating your email handling?
4OfficeAutomation's founder and email automation expert John Vorwerk
"The Email Guy" will be glad to help with your campaign.
|
$125.00
/ hour |
|
Customization |
Need
additional features? If neccessary, we can add additional features to
EmailUnlimited on your request so that the program will meet your
requirements. |
$125.00 /
hour |
| |
Please send all
support requests to
support@4officeautomation.com
|
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